Corrective services nsw complaints email address. Communities and Justice, NSW Department of.

Corrective services nsw complaints email address PO Box 128 Wellington NSW 2820. Enter search terms: search Submit search. Lodge a formal complaint. Postal address: PO Box 197 Junee NSW 2663. Phone: (02) 8304 2000. au the following information: the time of your proposed visit; a fax number or email address to receive your approval and confirmation letter. Street Address. The new Stronger Communities Cluster brings together, and replaces, the Family and Communities and Justice Clusters. The Professional Standards Command is responsible for setting performance, conduct and integrity standards within the NSW Legal Aid NSW may be able to assist in advocating for a change in placement in limited circumstances, but we can't force Corrective Services NSW to transfer anyone. Fax: (02) 4340 2595. Your provider is best placed to determine the reason your service is not working. Find out more about the Justice Health and Forensic Mental Health Network (Justice Health NSW). 7 KB) Electronic service by email is preferred. Telephone: 61 8 9264 1711 Street address. Sharing specific details will help us investigate the matter properly. au Hours of operation 8. The bus service must be booked when the visit is booked as seats are limited. Department of Justice The person who makes the complaint will be asked about their complaint and every effort will be made to resolve the problem in the shortest time possible. If that doesn't fix the problem, you can write to: Director, Strategy and Engagement Youth Justice NSW GPO Box 31 Sydney NSW 2001. Check with Transport NSW or call 131 500 for up to date bus and train timetables. 30pm - Monday to Friday (excluding public holidays). Corrective Services' effectively supervises offenders in the community while working towards successful order completion and re-settlement. Private transport If you make a complaint to us about someone we don’t oversight, we will tell you who can help. Postal address: PO Box 3138 TUGGERAH NSW 2259. Fax: (02) 4355 7790 . Contact with a complainant behaving in a threatening, rude or harassing manner may be terminated. Friends and family of prisoners can contact Prisoners Legal Service on 02 9066 6046 during business hours. Phone: 1800 622 571 – Customer Assistance Unit (compliments, concerns or complaints) More information. Telephone: 9220 7555; Web: www. To make a complaint or provide feedback on any other matter relating to DCJ, please submit your If you need a response, send an enquiry instead. Introduction. Mayfair House 44-52 The Terrace Wellington Central. Postal address. Although workers were typically informed by QBE of forthcoming changes, it was clear on many claims that the replacement claims manager had not received a handover, or adequate handover, prior to their first interaction with Dillwynia Correctional Centre is a maximum security facility for female offenders. 70 St Heliers Road (off McCullys Gap Rd) Muswellbrook NSW 2333. Parole is the release of an offender from custody to serve the balance of their sentence in the community. Bus services also operate from Sydney and Dubbo. Corrective Services NSW (CSNSW) has a statutory responsibility to take all steps necessary to facilitate the making of a complaint by an inmate to the NSW Ombudsman (the Ombudsman). 8. au 8. 2 Procedures 16. Corrective Services NSW has an Offender Telephone System that is used by inmates to contact their families, friends and solicitors. Email: marc. We can't attend the gaol and argue your case, but we may be able to write to Corrective Services NSW about your placement concerns if you are unable to advocate for yourself. gov. DCJ works with the community, non-government partners and other agencies to improve outcomes for: DCJ response to NSW Ombudsman review of DCJ’s complaints process; If you’re requesting information from Corrective Services NSW (CNSW), it’s important to include the following details: course/program information, information about contact with a CSNSW officer. If you want to give information about mental or physical health, or have concerns about Dillwynia Correction Centre is a minimum- and medium-security facility for female offenders. search Show Search. You can submit your feedback or complaint in a way that suits you: email ACTCSCommissionersOffice@act. If your matter is urgent, please contact the main Corrective Services switchboard on (02) 8346 1333 launch. au ; Corruption and Crime Commission of Western Australia Corrective Services is responsible for WA's adult prison and youth detention populations as well as adults and young people managed by community corrections. close Close search. Casuarina Prison. sent electronically by CSNSW staff to an email address; posted by CSNSW staff to a residential address. General concerns. If you want to give us mental health information only, call Justice Health NSW Mental Health Service NSW - Operation Mistral; Canterbury City Council - Operation Dasha; 2020. set out in both legislation and Corrective Services NSW (CSNSW) policies and procedures. Fax: (02) 6560 2734 Corrective Services NSW; Related department. The NSW Department of Communities and Justice is the lead agency in the new Stronger Communities Cluster. Corrective Services NSW Head Office Henry Deane Building 20 Lee Street Sydney NSW 2000 Postal address GPO Box 31 Sydney NSW 2001 Telephone 02 8346 1333 Facsimile 02 8346 1010 Website www. If you're overseas, call +61 2 8894 Searches for human services in NSW; Disclaimer on the use of DCJ data; Accessible data tables and high level summaries; Mailing address: Locked Bag 5000 Parramatta NSW 2124. Address: Casuarina Prison. Department of Communities and Justice; Listen. visits@mtctrains. Tuhega Drive off Lindsay St Cessnock NSW 2325. Other interests include reading, rugby league,coaching junior football. paroleboard@dcj. Find out more about: How to For complaints about Corrective Services, please contact Corrective Services. You can assist a client of Legal Aid NSW to make a complaint or a transfer request, if they have provided consent to speak with you on their behalf. Corrective Services NSW . Information and Ethics Officer . If you want to give us mental health information only, call Justice Health NSW Mental Health Official visits can also be made via email: acacia. Rover Coaches have a limited service that runs from the Rover Depot in Cessnock to the complex. If inmates are not satisfied with the action taken by CSNSW they may take their inquiry or complaint to an external agency such as the NSW Ombudsman. For these types of complaints, you can contact the Law Enforcement Conduct Commission. keyboard_arrow_left Back to previous menu close Close Menu. Corrective Services NSW (CSNSW) recognises the right of inmates to make inquiries may contact the CSSL by email at CSSL. Corrective Services Justice Corrective Services FEEDBACK & COMPLAINTS. If you want to give us mental health information only, call Justice Health NSW Mental Health Helpline on 1800 222 472 – 24 hours a day, 7 days a week. PO Box 1036 Windsor NSW 2756 For business enquiries contact: Director Business Development. NSW Government Directory. Postal address PO Box 386 Wellington NSW 2820. 00pm Monday to Friday Juvenile Justice NSW Street address 477 Pitt Street Corrective Services NSW Inmate Location Line on (02) 8346 1000 between 8:30am to 4:30pm, Monday to Friday. Available for offenders in custody or under supervision of Community Corrective Services NSW . Level 24 580 George Street Sydney NSW 2000. ombudsman. Postal address: Locked Bag 3902 South Grafton NSW 2460. Corner of Browning Street and Brookmoore Avenue Bathurst NSW 2795. menu Open Menu. 2 Staff. Telephone: (02) 8688 3635 Fax: (02) 8688 3699 Email: Secretary. PO Box 597 Muswellbrook NSW 2333. If you require records about a person, a date of birth allows DCJ to accurately identify the subject person. Or you can contact the Telephone Interpreter Service (TIS): 1. If you are unhappy with the outcome of your complaint, you can make a further complaint to the NSW Ombudsman. If you want to give information about mental or physical health, or have concerns about Assistant Secretary, Australian Labor Party (NSW). Before you apply for an account, please have your General enquiries. Find out more about our inmate mail policy (PDF, 2. For more information, see Feedback and complaints on the Corrective Services NSW website. Postal address: PO Box 6148 Delivery Centre, Blacktown NSW 2148. Fax: (02) 4582 2450 . Mudgee-Goolma Road Wellington NSW 2820. Managing offenders in the community; Community-based orders keyboard_arrow_right. 1 MB). English; Afrikaans (Afrikaans) Albanian (shqip) The Sentence Administration Manual details administrative procedures relating to the admission and release of inmates as well as the processing of various orders and applications during the term of their imprisonment. University of Sydney - Operation Gerda; NSW Government - Operations Avon and Mezzo; NSW Family and Community Services - Operation Cygnet; 2019; 2018. au Contact Service NSW online, by phone or in person. The centre sits on the Francis Greenway Correctional Complex (formerly the John Morony Correctional Complex). Please contact the OGIP Unit by email, or call (02) 9716 2662, if you have any questions regarding the service of subpoenas to DCJ. Taxi's are available from the train station to the centre. West Kempsey NSW 2440. Inmates can make inquiries, complain, or raise issues of concern inthefollowingways: Corrective Services NSW. 12 Inspector of Custodial Services, Kariong and Kirkconnell Correctional Centres and the Integration Support Centre, (Report November 2020) 10. Video calls; Phone calls; Corrective Services NSW (CSNSW) Academy is an enterprise registered training organisation delivering Corrective Services NSW Inmate Location Line on (02) 8346 1000 between 8:30am to 4:30pm, Monday to Friday. Corrective Services NSW (CSNSW) Academy is an enterprise registered training organisation delivering nationally recognised qualifications from Certificate III to Advanced Diploma level. Corrections Research Evaluation and Statistics . Get the address, phone number and other contact details for Metropolitan Special Programs Centre Matraville NSW 2036. Wellington NSW 2820. Silverwater Correctional Complex is located 21km west of Sydney's central business district. au Corrective Services NSW has an Offender Telephone System that is used by inmates to contact their families, friends and solicitors. wa. Examples of ‘consumer disputes’ are complaints about poor communication, costs, delays, handling of documents and poor service. 125 Sydney Emu Plains Old Bathurst Rd Locked Bag 8006 Penrith NSW 2751 Location of Prisons and Community Corrections Subject: Email: ClarenceEnquiries@serco-ap. Please visit NSW TrainLink for timetables. Home. 7 NSW Department of Customer Service, NSW Whole-of-government Complaint You could write to them, send an email or call them. Phone (02) 6338 3282 Fax: (02) 6338 3239. au . Wellington train station, on the Central Western Line, is 7km from the Macquarie Correctional Centre. Dial List) numbers. Conditions of entry Email: csi@justice. Last updated: 11 May 2023. (Exemption – Corrective Services NSW) Determination 2021. Fact sheet 11. officialbookings@serco-ap. Corrective Services NSW (CSNSW) Academy is an enterprise registered training organisation delivering nationally recognised qualifications from . Corrective Services NSW maintains a register for victims of adult offenders who were found guilty of a crime, have been sentenced by the courts and are currently in custody. Street address. Holker St Silverwater NSW 2128. 288 Orton Road . Can users select an alternate email address to receive email notifications? Yes. Kariong, NSW 2250. Find an inmate; Contact an inmate keyboard_arrow_right. The nearest railway station We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. From Cessnock CBD, it is a half-hour walk or 5-minute taxi ride Street address. Geoffrey Pearce Correctional Centre is a minimum-security facility for male offenders located located 5km south of Windsor. Phone: (02) 6924 3222. Corrective Services NSW runs the state’s correctional centres, supervises offenders in the community, and delivers programs to reduce reoffending, support reintegration and build safer communities. Chief of Staff, NSW Minister for Energy, Environment, Corrective Services. Ask to speak to the NSW Ombudsman on 9286 1000 Mailing address. Kariong Intake and Transit Centre PO Box 7275 Kariong, NSW 2250. 11 3. You must confirm your identity and provide the name and date of birth or name and Master Index Number (MIN) You can assist a client of Legal Aid NSW to make a complaint or a transfer request, if they have provided consent to speak with Corrective Services NSW (CSNSW) Academy is an enterprise registered training organisation delivering nationally recognised qualifications from Certificate III to Advanced Diploma level. Last updated: Corrective Services NSW runs the state’s correctional centres, supervises offenders in the community, and delivers programs to reduce reoffending, support reintegration and build safer communities. Training. Corrective Services NSW (CSNSW) Academy is an enterprise registered training organisation delivering nationally recognised qualifications from To ensure Service NSW handles complaints fairly, efficiently and effectively, we adhere to the Service NSW Complaints Handling Policy. Get the address, phone number and other contact details for Corrective Services NSW. 9 Procedures for confirming the identity of inmates receiving mail 16 4 Complaints from the public about inmate correspondence 16 4. the management of customer complaints. govt. Complaints may be made anonymously. If no other HREC is involved, please use CSEC contact information: Dr Marc Torka . Complaints (email) If your matter is urgent, please contact the main Before making a complaint to us, you should first try to resolve your complaint with the manager at your Youth Justice Office. We provide healthcare services to people involved with the criminal justice and forensic mental health systems in NSW. Download page. Offender Services & Programs, CSNSW EDRMS: D15/373711 The NSW Ombudsman regularly deals with complaints from inmates about the process and decisions and contact visits), confinement to cell (with or without deprivation of privileges), and 222A, 135; CAS regulation (n 2) regs 20 23; Corrective Services NSW Fact Sheet 9: Classification and Placement, May 2019 < https://correctiveservices. How to get there Public transport. If the issue cannot be resolved by the user, contact JUST Connect Support on 02 8759 0010 or email justconnect@justice. Corrective Services NSW (CSNSW) welcomes family To book a visit, you must be registered and have a Visitor Identification Number (VIN). Street address: NSW Police Headquarters 1 Charles Street Parramatta NSW 2150. Corrective Services NSW; Entities. This policy applies to all Service NSW employees receiving or managing complaints from the public made to or about us, regarding our services, employees and complaint handling. It is located om the Goulburn Correctional Complex in the Southern Tablelands, 197km south-west of Sydney. au Please note - the Parole Authority do not supervise individuals in the community and are a separate organisation to Community Corrections (parole officers). au Once you have a VIN, you can book a visit by registering with JUSTConnect for online bookings or call the Parklea visits line on (02) 7229 1143 between 8:15am and 2pm. You can readily access information about our complaint processes Making a complaint or providing feedback to Corrective Services NSW. Find out how you can contact, visit and support an inmate in our custody. Email: custodialinspector@justice. There are two facilities on the complex: Corrective Services NSW; Related department. Phone: (02) 6560 2700. If you like something we’re doing or have been pleased with a service you have received, or if . Feedback and complaints. Corrective Services NSW (CSNSW) Academy is an enterprise registered training organisation delivering nationally Postal address: PO Box 13 Matraville NSW 2036. PDF File (414. please contact via email at PrisonIndustries@justice. Wellington Correctional Centre Corrective Services NSW; Related department. For further information or to book an official visit phone +61 8 9366 6429 or email hakeaofficialvisits@justice. The table below outlines roles and responsibilities and the way the responsibility is implemented in the context of managing and handling complaints. The permanent staffing establishment during the 2019-20 financial year was four Senior Inspection Please note that complaints are usually managed by the responsible HRECto avoid conflicts of interest. We collect this information for demographic purposes only and this will not affect how we will deal with your complaint. . 4 KB) Commissioner's Memorandum No: 2009/56 Wearing of Identification Badges (PDF, 94. Phone enquiries can be made during business hours on (02) 4735 0200. To register, please fill in the VIN application form and email it to parklea. Getting there. Communities and Justice, NSW Department of. For contact details for Community Corrections please see details below. 75 Lindsay St Cessnock NSW 2325. About us. If you don’t feel safe contacting the prison first, you can contact us . These calls are Corrective Services NSW (CSNSW) Academy is an enterprise registered training organisation delivering nationally recognised qualifications from Certificate III to Advanced Diploma level. Taking the complaints further. Your feedback is important to us, whether you have a complaint, a suggestion or a compliment. The contact details for The NSW Ombudsman also refers written complaints to the Commissioner on behalf of inmates. Long Bay Correctional Complex is located 14km south of Sydney's central business district. 0 Page 7 of 7 Call the Department of Communities and Justice on 02 9377 6000 to be put through to the service you are looking for. You can contact us if the problem is still not resolved or if you need advice. Feedback and Complaints. A free bus service is available from Midland Train Station on Friday, Saturday, Sunday and Monday. Justice Health and Forensic Mental Health Network; Related department. There are two other facilities on the complex, Geoffrey Pearce Correctional Centre and Dillwynia Correctional Centre. National Office enquiries. We also provide speech, hearing, interpreter or translation services. Emails must not be sent to the personal email addresses of staff employed in the CSSL. 1. Phone: (02) 6338 3282. Phone: (02) 4355 7700 . au: Hardship Review Board (HRB) General enquiries: 02 7808 6946 Website: Corrective Services NSW | Service NSW Address: GPO Box 31, Sydney NSW 2001: For more information or to arrange an official visit call 61 8 9411 5577 or email ovisitcas@justice. To book a visit, contact the correctional centre by telephone. There are two other facilities on the complex, Geoffrey Pearce Correctional Centre and John Morony Correctional Centre. Phone: (02) 9289 2000. Your feedback is important to Corrective Services . Corrective Services NSW. There are complaints we can’t help you Receive complaints about corruption involving NSW public sector agencies (government departments and state-owned corporations), local councils, members of Parliament and the judiciary Consider all of the information you provide and Corrective Services' effectively supervises offenders in the community while working towards successful order completion and re-settlement. There are complaints we can’t help you with. To request a legal visit, email epcc_avl@dcj. nz Please use our postal address when sending mail. Telephone: 02 8061 9387. Where can I find more information? Corrective Services NSW (CSNSW) legal information portal Welcome to training and professional development at Corrective Services New South Wales (CSNSW) Academy. The nearest bus stop is on Holker Street, which is near Avenue of Africa, Silverwater. Telephone: 61 8 9264 1711 justice services. PO Box 197 Junee NSW 2663. 1 Old Bathurst Road Emu Plains NSW 2750. Wellington train station, on the Central Western Line, is 7km from the centre. All other complaints To make a complaint or provide feedback on any other matter relating to DCJ, please submit your feedback using the Your Feedback widget on this page. You must confirm your identity and provide the name and date of birth or Locked Mail 115 Silverwater NSW 1811 (02) 9289 5339 The Northern Rd South Windsor NSW 2756 (02) 4582 2501 NSW prison addresses. If you want to give us mental health information only, call Justice Health NSW Mental Health The complex serves as a reception prison for western NSW. Contact an inmate. Contact us We welcome your questions, comments and feedback. These calls are DCJ response to NSW Ombudsman review of DCJ’s complaints process; Searches for human services in NSW; Disclaimer on the use of DCJ data; Accessible data tables and high level summaries; Glossary; If you’re requesting information from Corrective Services NSW (CNSW), it’s important to include the following details: We can help people who have been unfairly treated by detention and related services in NSW including: By mail. gov Corrective Services Identification requirements Visitor Code of Conduct Contact. Under Chapter 16A of the Children and Young Persons (Care and Protection) Act 1998 an The office of the Inspector of Custodial Services (ICS) is located on Level 3, 50 Phillip Street, Sydney. Inmates can make inquiries, complain, or raise issues of concern in the following ways: d11-410583-avenues-for-inmate-complaints-fact-sheet-revision-july-2011 Download page Complaints & Inquiries Documents Complaints & Inquiries Documents Find out how you can contact, visit and support an inmate in our custody. The commercial arm of Corrective Services NSW, CSI operates over 100 commercial business units and service industries teams, strategically located in metro and regional Berkshire Park NSW 2756. PO Box 466 Cessnock NSW 2325. Need an interpreter? calling the Corrective Services Support Line (CSSL) – Line 1 on the CADL system (free call list). PERTH WA 6841. The purpose of parole is to supervise and support the reintegration of offenders before the end of their total sentence while providing a continuing measure of protection to the community. If the person who makes the complaint is not happy with how their enquiry was handled, they can write to: Executive Director Youth Justice NSW GPO Box 31 Sydney, NSW, 2011 Street address. Corrective Services' supervises offenders in the community while working towards successful order completion. Introduction . For example: Demographics. If your complaint is serious or complex, it is generally best to put it in writing. Back to top. POLICY . PO Box 32 Cessnock NSW 2325. Rover Coaches have a limited service from the Rover Depot in Cessnock to the complex. Fax: Corrective Services NSW; Related department. The most common complaint by workers as evidenced in file notes and emails was the high turnover of QBE claims managers. You can contact us online, by phone or in person by visiting a service centre. Street address: Francis Greenway Correctional Complex The Northern Road Berkshire Park NSW 2756. Retained Fire Fighter, NSW Fire Brigade, Retained Station 48. You can call us, write to us or see us when we visit CSNSW staff may contact the CSSL by email at CSSL. We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. 0 KB) Complaints & Inquiries Documents Complaints & Inquiries Documents Find out how you can contact, visit and support an inmate in our custody. You can get the postal address for a correctional centre from Find a correctional centre. Call TIS 131 450. Call 13 77 88 Monday to Friday between 7am and 7pm (Sydney time). 1. au Website: Get the address, phone number and other contact details for Mid North Coast Correctional Centre Postal address: PO Box 3567. Leon has been with the Department since 2017 initially as Executive Director of the Prison Bed Capacity Program, and from 2020 as Concerns about inmate health. numbers. GPO Box 31. If you don't have a JUST Connect account, click on the following link and request one here! Professional JUST Connect Application Form Get the address, phone number and other contact details for Wellington Correctional Centre. Making a complaint or providing feedback to Corrective Services NSW. Address Level 24, 580 George Street Sydney NSW 2000. Hakea Prison. Concerns about inmate health. These are for community-based services, such as the Legal Aid Commission of NSW, Aboriginal legal services, NSW Healthcare Complaints Commission and the Hepatitis Helpline. Get the address, phone number and other contact details for Junee Correctional Centre Street address: Park Lane Junee NSW 2663. The OLSC may refer such complaints to the Law Society of NSW of the set out in both legislation and Corrective Services NSW (CSNSW) policies and procedures. Last updated: 21 August 2023 Brush Farm Corrective Services Academy Policies and Procedures Complaints & In quiries Documents (PDF, 202. General. Phone: (02) 6643 6500. Locked Bag 654 South Windsor NSW 2756. Corrective Services NSW Postal address. Casuarina WA 6167. Please check the Rover Coaches website for a timetable. If your concerns relate to a person subject to electronic monitoring, please contact 07 3271 2938 Monday to Friday (9am-5pm weekdays). 1 Inmate mail - version 1. You can follow this step-by-step guide on How to make a complaint. Skip to content; Skip to search Find out how you can contact, visit and support an inmate in our custody. We handle complaints about NSW government agencies, local councils and community services funded by the NSW government. NSW Health and the Department of Family and Community Services - Operation Tarlo; 2017. The generic email Complaints can be made in person, by phone, by email or in writing. Find a Correctional Centre Global Search Enter your search Search See all Correctional Centres The Service NSW Complaints Handling Guide and Procedures provide information and step-by-step actions for our employees to take when receiving a customer complaint at Service NSW. All other visits are Mainstream. Berkshire Park NSW 2756. For questions about our Before you apply for a JUST Connect account, have your full name, e-mail address, Australian mobile number, and Visitor Index Number (VIN*) for the online application. torka@dcj ACT Corrective Services (ACTCS) is a business unit in the Justice and Community Safety Directorate. 0 KB) Complaints Management Policy (PDF, 86. Official Visits are available Monday to Friday Corrective Services Identification requirements Visitor Code of Conduct Contact. Find a Correctional Centre Global Search Enter your search Search See all Correctional Centres Corrective Services NSW . on behalf of Corrective Services NSW (CSNSW), and all CSNSW employees. Community Corrections. Please describe in the schedule the documents that are sought. Phone: (02) 9676 9899. Download. 2 KB) Commissioner's Memorandum No: 2010/56 Wearing of identification badges (PDF, 776. Write to: Prisoners Legal Service, PO Box 695 Parramatta NSW 2124. Private transport Work for Queensland Corrective Services; Make a compliment or complaint Headquarters. Corrective Services is responsible for WA's adult prison and youth detention populations as well as adults and young people managed by community corrections. by email, in writing or via the CSNSW page of the Department of Justice website • Complaints may be madeanonymously. 30am to 4. languageLanguage expand_more. More information. In the unlikely event that a fault is determined to be caused by the jammer, your mobile phone Offender Services & Programs Corrective Services NSW Policy on Providing Psychology Services in CSNSW New Version Number 3. Postal address: Parramatta NSW 2124 . Postal address: PO Box 166 Bathurst NSW 2795. Get the address, phone number and other contact details for Community Corrections Offices Corrective Services' supervises offenders in the community while working towards successful order completion. 1 Policy 16 4. About us; Work with us; The NSW Ombudsman also refers written complaints to the Commissioner on behalf of inmates. sccc_admin@dcj. 11 Information provided by Corrective Services NSW, 13 September 2023. Locked bag 130 Australia Post Business Centre Silverwater NSW 1811. Complaints of misconduct If a complaint raises a question of misconduct on the part of the practitioner, the complaint will be investigated. You may also contact: NSW The Department of Communities and Justice (DCJ) is the lead agency in the Communities and Justice portfolio, which aims to create safe, just, inclusive and resilient communities through its services. 7 Corrective Services Support Line – Version 1. ABN: 36 433 875 185. Emails must not be Executive Services and Complaints Management (Corrections Strategy and Policy). Postal address: Corrective Services Industries. nsw. Urgent concerns 10 Information provided by Corrective Services NSW, 13 September 2023. Phone. SYDNEY NSW 2000 . Postal address: GPO Box 6, DX 1227, Sydney, NSW 2001. These complaints, together with those made directly to the Commissioner and to the Minister are received by Corrections Executive Services & Complaints Management. How to get there. Complaints about a service Client Portal resources Legal Aid NSW WDO Service: Telephone: 1300 888 529 Email: wdo@legalaid. Contact the Research Governance and Ethics Officer: Phone: (02) 9700 3443; We make it easy and accessible for you to make a complaint and if you need help to lodge a complaint we will help you. dcj Charter complaints; For counsellors and service providers keyboard_arrow_right. Support@justice. Corrective Services NSW (CSNSW) Academy is an enterprise registered training organisation delivering nationally Corrective Services NSW runs the state’s correctional centres, supervises offenders in the community, and delivers programs to reduce reoffending, support reintegration and build safer communities. Street address: 313 Avenue Road Lavadia NSW 2462. It promotes offenders' successful re-settlement through partnerships with other agencies and community groups. If you make a complaint to us about someone we don’t oversight, we will tell you who can help. Please check the Corrective Services NSW has an Offender Telephone System that is used by inmates to contact their families, friends and solicitors. PO Box 166 finalise a complaint and take corrective action when things go wrong; If you cannot address a complaint satisfactorily at level 2, you may need to advise the complainant about any existing external avenues of review or seek their consent to refer their complaint. Bathurst NSW 2795. Phone: 13 74 68 69 Ann Street, Brisbane QLD 4000 GPO Box 1054, Brisbane QLD 4001 . au Website: Corrective Services NSW (CSNSW) Academy is an enterprise registered training organisation delivering nationally recognised qualifications from Certificate III to Advanced Diploma level. first instance, you should contact your service provider. Compliments and Complaints. correctiveservices. Informed by lessons of the past, Department of Communities and Justice is improving how we work with Aboriginal people and communities. In some cases they may even have a complaints section you could contact. The centre is 6km from Muswellbrook railway station. D2014/235242 2 . 30am–5. You can contact us if you are worried about the health of a family member or friend in custody. It is part of the Francis Greenway Correctional Complex (formerly John Morony Correctional Complex), which is located 5km south of Windsor. Email: JHFMHN-Admin@health. The public can also make complaints about the Department of Corrective Services to other government agencies: Ombudsman of Western Australia For reviews of our administrative actions. Inmates are allowed up to 10 nominated personal numbers If you have any concerns or complaints about a researcher or a research project, let us know. If you are in Sydney, you can use the XPT train to travel to Wagga Wagga before arranging Also check the junk mailbox. 7 New Version Date 10/11/2020 Status Approved Contact Director, State-wide Services Offender Services & Programs Psychology@justice. Telephone: 02 4582 2420 Fax: 02 4582 2450. If you want to give information about mental or physical health, or have concerns about Welcome to training and professional development at Corrective Services New South Wales (CSNSW) Academy. We cannot handle complaints about NSW Police. See list of complaints we can handle. 9. The complex houses the: Corrective Services NSW; Related department. Also check the junk mailbox. Get the address, phone number and other contact details for Bathurst Correctional Centre. The MRRC is one of 3 correctional facilities that make up the Silverwater Correctional Complex also located on site are Silverwater Women's and Dawn De Loas correctional centres. PO Box 538 Nowra NSW 2541. To report a website issue including broken links, use the "Was this content useful?" buttons below. When collecting information, we take reasonable steps to ensure (i) we do not collect more than we need (ii) what we collect is accurate and relevant to our NSW Ombudsman functions; and we do not unreasonably intrude into your personal affairs. Phone 1800 451 524. Goulburn Correctional Centre is a maximum/minimum security institution for males. languageLanguage expand_more Hunter Correctional Centre is a maximum-security facility for male offenders located on the Cessnock Correctional Complex. Any inquiries about this Fact Sheet may be directed to: ExecutiveServices@justice. Skip to content; Skip to search; Corrective Services NSW (CSNSW) Academy is an enterprise registered training organisation delivering nationally recognised qualifications from Certificate III to Advanced Diploma level. other than the name and address and post code of the intended Concerns about inmate health. NSW, whether it is a compliment, a suggestion, or a complaint. Send your complaint to: NSW Ombudsman Level 24, 580 George Street Sydney NSW 2000. Email: csi@justice. Justice Health NSW values your feedback. Post: PO Street address: 66 Sentry Drive Parklea NSW 2768. It promotes If you are a relative or friend seeking the current location of an inmate, the Corrective Services NSW Inmate Location Line can be contacted on (02) 8346 1000 or by email: CScorporatesupport@dcj. It acts in the public Contact the Central Office | Department for Correctional Services Address: 400 King William Street, Adelaide SA 5000 Postal Address: GPO Box 1747, Adelaide SA 5001 For complaints about Corrective Services, please contact Corrective Services. All NSW government agencies are required to comply with the six Effective way may nevertheless have a legitimate complaint. Postal address Street address: Holker St Silverwater NSW 2128. 2. While these complaints will be If they cannot address a complaint, they must refer it to the most appropriate person. Contact the correctional centre that houses the inmate. Corrective Services NSW; Related department. au Review date 10/11/2022. you have an idea about how we As of 27 November 2023, Leon Taylor is the Acting Commissioner of Corrective Services NSW. Phone: (02) 9289 5600. Postal address: PO Box 1206 Wellington 6140 Corrective Services NSW (CSNSW) has made it easier to deposit money into inmate accounts by using BPAY or by making a deposit at a post office. Complaints Management Policy. address: 66 Terry Road, EASTWOOD NSW 2122 Hunter Training Facility (Tomago) address: 585 Tomago Road, TOMAGO NSW 2322 Telephone: 02 9804 5444 Email: Contact_BFCSA@dcj. For train timetables, please visit NSW TrainLink. Was this content useful? You should keep a copy of all emails and letters. Western NSW LHD has a centralised service point that receives and responds to Chapter 16A requests for the Western NSW Local Health District. The Complex is located in the Hunter Valley, 151km northwest of Sydney and 48km west of Newcastle and also includes Cessnock and Corrective Services NSW (CSNSW) Academy is an enterprise registered training organisation delivering nationally recognised qualifications from Certificate III to Advanced Diploma level. Find a Correctional Centre Global Search Enter your search Search See all Correctional Centres Email. Phone: (04) 460 3000 (Mon-Fri 8am-5pm) Fax: (04) 460 3263 Email: info@corrections. An inmate should be provided with information regarding access and the process for resolving requests and complaints with the Ombudsman. com. Users can enter an alternate email address where they wish email notifications to be sent. au For Concerns about inmate health. au. Aboriginal Contact Line: 1800 019 123 Mon – Fri, 9am to 5pm (excluding public Author branchLegal and Regulatory Services Branch contact(02) 9391 9606 ReplacesGL2006_023 Review date24 April 2025 Policy manualNot applicable File numberH15/3399 - The NSW Health Care Complaints Commission (HCCC) is an independent statutory body, established by the Health Care Complaints Act 1993. GPO Box F317. 55 The Links Road (via Oxford Street) Nowra Hill NSW 2541. Contact Corrective Services New South Wales. au; call (02) 6205 2388; post to Commissioner, ACT Corrective Services, GPO Box 158, Canberra ACT 2601 call Justice Health NSW on (02) 9700 3000 between 8:00am to 4:00pm; email JHFMHN-clo@health. Buses leave Midland Train Station on: Get the address, phone number and Street address: Suite 105 Level 1 1 Bryant Drive TUGGERAH NSW 2259. Justice Health and Forensic Mental Health Network; The Metropolitan Remand and Reception Centre (MRRC) is a maximum-security correctional facility for male offenders. kfjz hpol cdtnqk fabue neyasz xix bcvpchd lqn itys egiurt